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It makes sense to broaden traditional broadcast demographic
thinking and start thinking about programming and advertising
that appeals directly to listeners at their various life stages
instead of how many years they've actually lived life.
You've
heard, "25-54? That's not a demographic, that's a family
reunion!" And it's true.
12+, 18-24,
35-54, 55+ In the United States we've thought in terms
of targeted demographics for so long now and yet, somehow
targeted demographics don't seem to be as effective a way
to portion out our audiences as they have in the past.
But our
American culture is changing. I work all over the world with
hugely successful radio stations. One secret to successful
stations, they cross demographic lines. Key elements include
truth, humor, new information and entertaining personalities
that relate to the listener. We may find a huge payoff by
redefining what traditional demographics really are.
A couple
of thoughts:
1) 55
years old today is NOT what 55 years old has been in the past.
People are living longer, larger and healthier lives with
a whole lot more income to spend on leisure, travel, health
concerns, clothing, cars, housing, top-of- the-line new gadgets,
appliances and more.
2) It
may be time to re-think traditional demographics and look
instead at "life stages" of the listeners.
A 44 year
old single female may be living the same lifestyle as a 23-year-old
single working woman (both comfortable with "Sex in the
City.") While a 43-year-old mother of three may have
a nearly identical lifestyle to a 21-year-old with a couple
of kids.
The "real"
chronological age of the listener doesn't really matter as
much as the "lifestyle" of the listener.
Here's
why. The lifestyle for a 51-year-old single guy who spends
on good clothing, the flashy car, restaurant meals, front
row center seats at the basketball game, etc. (whose listening
habits might include rock, talk, sports, or personality radio
maybe Phil Hendrie, Howard Stern, Mancow or Imus) may be identical
to the lifestyle of a 26-year-old single career or working
guy, who spends his time and money in roughly the same ways.
LIFE-STAGE
CATEGORIES INCLUDE
1) KIDS:
12-18. There are as many kinds of kids, teenagers and young
people as there are PEOPLE. This group gets divided into those
on an academic fast track ("I want to be a doctor...so
I study ALL THE TIME," "I want to play pro-ball,
I'm at practice 24/7," to "I have no idea what I
want to do with my life, these are my teen years and I want
to hang out with my friends at the mall and have a good time
NOW, I'll figure it all out later when I really have to.")
We all know "perennial kids." This "KIDS"
"12-18 "life stage" can go up to 35 years old
or beyond! Although this person may be in school or college
or even still living at home, he/she is making important independent
spending decisions.
2) The
next life stage: DECISION PENDING "I have no idea
what I want to do with my life..." At this stage, he/she
is still figuring out what to do, who to be and how to live,
etc. This person may have a temporary job, dead end job or
entry level job at a business he/she is trying on for size.
3) Another
life stage occurs when you make a CAREER COMMITMENT
finding what you want to do and putting in a lot of time to
make it work.
4) BEFORE
YOU BUY A HOUSE: Renters
live a hugely different lifestyle than homeowners. People
who live alone live a hugely different lifestyle than couples
do.
5) AFTER
YOU BUY A HOUSE: The lifestyle here changes hugely. You watch
those home fix-it shows. You hang out at Home Depot and the
hardware store. You spend big-ticket money on things for the
house. You stay home more; Go out less frequently.
6) LIVING
SINGLE, THE LONER LIFESTYLE: Spend it on YOU, not the house.
7) LIVING
AS A COUPLE, COMMITTED RELATIONSHIP (OR MARRIAGE): Married
people have very different lives than people who are single.
8) PEOPLE
WITH KIDS run the range of every age. At a recent "Mommy-and-Me
swimming class, the "mommies ranged in age from 17 to
51, with absolutely identical interests.
9) WITHOUT
KIDS: This is pivotal. People without kids lived a very similar
lifestyle to one-another at EVERY age!
10) GOOD
HEALTH: People in good health enjoy sports, take trips, and
partake of the culture.
11) PEOPLE
IN ILL HEALTH: This can hit at ANY life stage and again, someone
who's 18 or 32 may have an identical two to three year (or
longer) lifestyle as someone who's 55 or 85 during a prolonged
illness or injury.
12) SPECIAL
INTEREST GROUPS: We've already seen this with religious radio,
sports radio, Antiques Roadshow, Food Channel, computer enthusiasts,
Wall Street players, pet owners etc. People who have passions
in life for specific areas of interest cross over every demographic
to hang out with one another. Special Interest Groups are
a demographic, NO MATTER WHAT THEIR AGES!
INCOME,
EDUCATION PLAY A HUGE ROLE
We've
also been fooled defining listeners by race or "income
levels." It's much more defined by education and "class"
than income. Take a lesson from NPR: A listener may be dirt
poor, but educated, the guy in the next car over may be a
billionaire listening to the SAME station.
An upper
class or middle class African American or Asian has similar
concerns to the upper or middle class Anglo Saxon. Programmers
worry too much about "targeting" a racial demographic
rather than a life stage or lifestyle one.
A subset
of yet another life stage includes people with less (or no)
education or with fewer opportunities in the working world
who comprise their own demographic regardless of age or race.
_________________________________________
Reprinted with permission, excerpted from CREATING POWERFUL
RADIO: GETTING, KEEPING & GROWING AUDIENCES from Focal
Press, By Valerie Geller.
If you
would like more information on Geller Media International,
or the Creating Powerful Radio Workshops, please visit us
on the Web at GellerMedia.com
or CreatingPowerfulRadio.com
or
call the New York offices at 212-580-3385.
©2007
Geller Media International and Jones Radio Networks®
for the use of our clients only.
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